Topic of the third class room session was non-verbal communication. Unfortunately I couldn't attend the session because I was ill. Nevertheless, I decided to chuck a few words about the topic here to reflect my own point-of-view.
The first thing that comes to mind about communicating is naturally the spoken interaction between people. However, body language and other non-verbal gestures are an important part of any communication situation. A successful negotiator can use this to his/hers advantage, e.g. getting a point across by showing assertiveness through body language. It is also possible to analyze the other side of the negotiating table for clues about the demands they might have. If the other side shows anxiety or some other kind of uncertainty, you can use this as a leverage. It is also wise to actively think about your own non-verbal communicating and to try to improve it. It doesn't matter how good of a speaker you might be, if you send out conflicting messages with your body language or otherwise don't communicate well non-verbally.
I thought about my own non-verbal communication, especially considering a negotiation situation. It's actually quite difficult to assess my own body language and other non-verbal cues without seeing it from an outsiders point-of-view. Maybe it will be easier after watching the video of the first assessed simulation.
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